Order Processing
All orders are processed within 1–3 business days after confirmation. Orders are not shipped on Sundays or public holidays.
Shipping Time
Estimated delivery time:
Standard Delivery: 4–8 business days depending on location
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) are calculated and displayed at checkout before payment confirmation.
Order Tracking
Once your order is shipped, tracking details will be shared so you can monitor your delivery status.
Delivery Issues
Customers must ensure correct shipping details at checkout. TheDecorr is not responsible for delays or failed deliveries caused by incorrect addresses or unavailable recipients.
Damaged Packages
If the package appears damaged at delivery, please record evidence and report the issue within 48 hours of receiving the order.